For most, this would not be important, but this was for my daughters homecoming. History. All rights reserved. It has been a subsidiary of The Wonderful Company since 1979. I explained to them that I had no interest in their future coupon, that that did not help the injured party the "recipient" who's JOY was stolen! They'd get back to me, but they didn't take anything down and didn't speak English well so I don't think they understood I need these replaced. This company does respond, but not as often as you'd expect them to. Dec 29, 2019. Management. It would be a pleasure to assist you further, however, there is not enough information provided for me to access you order and assist you. Birthday They came back with another apology and a discount coupon for a "future purchase" that had restrictions and conditions. HORRIBLE CUSTOMER SERVICE!!!! When I called my mother to check on her and inquire if she received her flowers she replied yes but I could tell in her voice something was wrong. SOLD OUT . Share. they have bad customer service - protect their florists not you. Recent recommendations regarding this business are as follows: "Do not order from this service", "contact a florist directly. Teleflora SHAME ON YOU! File a complaint in less than 5 minutes! You save: $10.00. Los Angeles, CA 90030-0130, UPS (or other private carrier) When I called corporate to see what is going on the lady over the phone states that the "driver had already been in that area once and was planning on delivering the flowers today, 10/11/2019. I've never used Teleflora before and I will not be using them again!!! The 50% was to be used the next time I ordered. 4.6 / 5 based on 2937 Customer Reviews. Thank you. They never received them and I called customer service. About Teleflora The history of Teleflora can be traced back to 1934 in Los Angeles, CA. PLEASE so what you can to correct this theft and fraud. Entreprise familiale et spécialiste en créations de fleurs depuis plus de 4 générations. I asked to cancel the order and put the whole amount, $41.95, back on my credit card. Ordered 4 arrangements on line for Mother's Day on 05-09 for delivery on 05-11. For $76.77 I could have walked to any groceries store and bought at least 5 dozen of roses . Add an "Extra Touch" Mini Mylar Balloon $2.99. I'm not on social media but I will be tonight and make sure all of my friends and family are aware of what Telefora is really all about. WHY WOULD YOU ADVERTISE SOMETHING YOU DON'T HAVE? Flag. I'm several states away and can't get to her right now and wanted to do this for her until I could get there. On 2/4/2020 placed an order for flower arrangment to be delivered on... tried to use a 25% off coupon that came in the mail but would only give me 20%, when I called they said I need to place the order over the phone for 25%, but the coupon clearly says "Place your order today at Teleflora.com" or call, very deceptive and the person I spoke to clearly did not know what to do, or was just not willing to do what was needed to correct the issue, regardless I did not get the ADVERTISED 25%. It was roughly 8-10 poor quality wilted tulips, with yellowed leaves. I ordered what I ordered and paid $51 for little plant. This is the 2nd time in one month I have ordered flowers and you have not delivered. Youâll need to allow 24 hours for delivery. email: I am demanding a full refund to my credit card but I can almost certainly rust that you will not comply with this request as you fulfilled your obligation in having a plant delivered. Teleflora ranks â¦ I cancelled that order as well. Box 60910 Los Angeles, CA 90060-0910. Details: The company has one of â¦ Teleflora is a floral wire service company which brokers orders to local florists for delivery. When in fact they were not. I placed an order on the 7th to have flowers delivered to my wife on the 11th for mother day. This is the worst customer service I have ever received. Share . working together to make your shop Â needs our number one priority.Â MyTeleflora has the best service from the best people. Only after the order is placed they tell you that there may be "minor differences in what I ordered and what would be delivered. Flower Order Adjustment Report Forms Teleflora 3737 NW 34th St. Oklahoma City, OK 73112. Log in Register: Add a Review: Teleflora . Teleflora was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 435 reviews.. Teleflora ranks 37 of 230 in Flowers / Florist category. I tried to call and that was another waste of my time so I replied to your email at 11:22 AM cancelling the order. Teleflora Overview. 800.237.7673 order call out (Former Employee) - Paragould, â¦ You saved: $-26 3737 NW 34th St. This is not acceptable by any means. What a joke that you trust this company to stand behind their word and deliver when they say they will deliver. Due to Lack of communication, help and support, I will probably not be using Teleflora again. The same thing happened with order #[protected] because you could not deliver that order on the day requested. email@example.com Advanced Search. â¢Â Or login to eSAT to for live online chat support, Industry Relations My first notice from you today on order #[protected] was at 10:33 AM to let me know you can't get the flowers I ordered. Select Size. I asked her how could I receive a confirmation saying that my order was delivered when there was no delivery. Was told that flowers could be sent that day and I would get 50% off. Service fee: $20.98 It was scheduled for delivery on friday june 8th to my daughter's office. I supposedly will be getting a credit for the item that was not ordered. I have pictures of the dead flowers if you need them. Advanced Search. Teleflora credited my account $13.98 for this, but it already ruined my wife's birthday. When I contacted Teleflora and asked for a replacement, they espoused all the "sorry for blah, blah" and wanted more details so they could "research" the order, which was ridiculous because I had already provided them with all the information. ), Units Order number [protected] contained both items. This privately held company is dedicated to combining the time-honored tradition of sending flowers with the contemporary advantages of a cutting-edge florist networks. Thanks Telefora for nothing. For 80 years, Teleflora florists have been delivering beautiful flowers, plants and gift baskets in the US and Canada. Los Angeles, CA 90060-0910, Correspondence They just blew me off. 888.324.7963 Each day we work hard to assure Teleflora Customer Service is the best service organization in the world. We are proud to offer popular, affordable and fashionable Telelfora Christmas Flowers delivered fresh to the door by the finest Teleflora florists across Canada. Check the complaint history, rating and reviews on this company. P.O. The price was $84.99 with a $10 discount promotion fee plus a Service Fee of $17.99 for a total price I paid of $82.98. I was furious. Â Â Â Â â¢Â For questions and support regarding Daisy. Teleflora just charged me $50 and now you tell me I am not going to get what I ordered. Great benefits: 401k, health, dental, life. They had water, the office is cool, so no reason for this. 866.983.3932 I was told that there was a computer problem. Tweet. Was this review helpful? " that did not help the injured party the "recipient" who's JOY was stolen!" We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto firstname.lastname@example.orgÂ. ruined my last opportunity to give an expression of love to my mother, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I then felt as though I had diminished my honor of her." Date Occurred: 02/14/2014; Reported Damages: $71.70; The complaint is against an online dating profile. Call Teleflora at 800-493-5610 to speak to someone in customer service. Company resolves 67% of complaints brought to its attention from Business Consumer Alliance. You can find contact details for Teleflora above. Share Report. Not bad, but could've been way better. email: Useful . I have spent thousands of dollars on flowers over the years and just seems that the industry has descended into scam...it is time for some intervention. email: Â Â Â Â â¢Â For information regarding Design Education BBB accredited since 10/25/2018. Correspondence Teleflora P.O. Â Each day we work hard to assure that Customer Service for florist members of Teleflora is the best service organization in the world. I never thought I would be one of the people who resorted to this. email@example.com Teleflora T282-9c $124.99 On average users reported $69.81 of damages. #: [protected] Clearinghouse Payments Teleflora P.O. Thumbs up 0. Teleflora Complaints At An All Time High â Avoid Them On Valentineâs Day By Consider The Consumer on February 14, 2018 In the spirit of Valentineâs day, we decided to write a piece on Teleflora; a âfloral wire serviceâ company which brokers orders to local florists for delivery. I then felt as though I had diminished my honor of her. Information about Teleflora was first submitted to Scambook on Feb 14, 2014. It's impossible to reach any number for Teleflora, but I need you position. You will receive prompt secure same day really fresh flower delivery almost anywhere: Canada, US and local. $29.99. Featured Products. Customer service gave me the run around and said that they could deliver them on Monday the 13th with an apology note. 3737 NW 34th St. Flower Order Delivery Report Forms [protected]@yahoo.com. From $ 122. The flowers were purchased through Gettington & Teleflora. Which arrangements are available for international delivery? Yearly reviews, but "capped" pay increases. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Reviewer15368167. Teleflora Reviews (39) Add a review. Teleflora Reviews (39) Add a review. © 2004-2021 ComplaintsBoard.com. Â Â Â Â â¢Â For questions and support regarding Dove POSÂ, Eagle POS Support Youâll need the name, address and phone number of the person receiving the flowers and a major credit card (VISA, Mastercard, Discover or American Express.) I have spoken to 5 different reps about my order and no one has any idea whats going on with it. I want to know if I can request a refund or something. There will not be another next order and I would like my credit card to be credited. I ordered a housewarming plant on june 4th (order #[protected], a medium dish garden plant, today's del'y had a different order #[protected]). Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I paid $76.77 for a beautiful bouquet with a balloon, but what she received was not a beautiful bouquet, not even close: not enough flowers in a giant vase, the balloon was just a horrible finger up, more suitable for football party than a 16 year old girl birthday. email: firstname.lastname@example.org 800.333.0205 Regular Deluxe +$5.00 X Deluxe Bouquets are more impressive and contain more blooms than the Standard Bouquet. I called the flower shop that Teleflora went through and they said they can't help me as they were too busy. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. 800.720.9410 Â Â Â Â â¢Â For questions and support regarding Eagle, eFlorist Program Yes No. 11444 West Olympic Boulevard My order was not handled with care and my love one was not delighted since she did not receive flowers on Mother's Day. So I paid $58.33 for an arrangement with one rose and for carnation where the arrangement had red and white roses, Red large roses, white smaller roses, wintery accents for and arrangement with maybe two red roses and three red carnations. FTD is a floral and gifts company that operates in the U.S. and Canada. flowers no available/cannot deliver on day requested, recipient never received the flowers I ordered, the money was taken out of my acct and no flowers were delivered. As of today, 5/17/2018, I have not received the credit on my credit card. Seriously? Â Â Â Â â¢Â For information and assistance in placing international orders, RTI POS Support I ordered some flowers on the 13th to be delivered the following day (Valentines Day). Teleflora is a flower company that deals with local florists and sellers to get all types of flowers, fresh to your doorstep. Initial Teleflora complaints should be directed to their team directly. I understand that may not be exactly as falsely advertise, but please, the florist could at least try to make looks like, but was not even close (ridiculous to say the least). Apparently no one read my reply because you emailed me again at 2:40 PM to let me know you could not deliver the order today. 800.421.2815 promote the quality and integrity of Â our network. Review Latest Reports. Teleflora Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Sep 27, 2012. Then they came back and changed the future coupon to a direct reimbursement to my credit card of $16.27, which is a joke! $39.99. Find the latest Teleflora promo codes and coupon codes here for 2021. From $ 95. Â Â Â Â â¢Â To order Teleflora keepsake and everyday products, Sales Â Â Â Â â¢Â For installation and support. I hope be contact as soon as possible. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. On 5/14/2018 I spoke with Maiju Briones (Teleflora Resolution Specialist). Â Â Â Â â¢Â For questions and support regarding RTIÂ, Product Orders I received confirmation and everything, I call after 8pm to make sure my mom loved the flowers I paid almost $140.00 for only to find out that there was no flowers delivered. Copy link. You must not really care as there are so many complaints against you and you still do nothing to improve your service. Consumer reviews about Teleflora.com: Pissed 54. Teleflora dropped the ball on a flower order for my daughter. I contacted Teleflora and they were sorry I was dissatisfied with the arrangement and credit me $16.66. Reviewer8607861. Way too high in the price but it's for my critically ill mother so I just paid the price. Teleflora I placed an online order for my 91 year old mother for Mother's Day. Colors of the rainbow bouquet - premium Los Angeles, CA 90064. A woman that is 91 years old and may never see another Mother's Day"...and a daughter that felt she had let her mother down. I told them that any company worth a grain of salt would have replaced the order...that it was outright theft and fraud. Browse Categories. Helpful . I want to file a compliant regarding my order number [protected]. Daisy POS Support Since then the page has accumulated 5 consumer complaints. She began to describe the flowers and her disappointment was felt through the phone. Box 30130 The order was for homecoming corsage and boutonniÃ¨re. Job Security/Advancement. Be assured I will never order from your company again. Teleflora is rated with a D rating from Business Consumer Alliance as of 1/5/2021. All rights reserved. Â Â Â Â â¢Â To contact your Territory Sales Manager (A representative will take a message and see that your call is returned within 24 hours. Compensation/Benefits. See BBB rating, reviews, complaints, request a quote & more. She began to describe the flowers and her disappointment was felt through the phone. If they can replace them by 2/18, that will be fine. They will never get my business again. I will never use them again. Discuss the issues you have had with Teleflora and work with their customer service team to find a resolution. Teleflora Complaint 73932 Details . Overview Teleflora has a consumer rating of 2.74 stars from 400 reviews indicating that most customers are generally dissatisfied with their purchases. Maybe if you would tone down the histrionics, people would be more willing to help you. 3591 Please contact us at 1-800-822-9547 or email your order information to operationsupport@Teleflora.com for further assistance. Even tho i'm sure you contacted a florist in okc to arrange for this gift - you bear the blame for my dissatisfaction because you put the choices on your website of what I could order and what I chose is nothing even remotely resembling what my daughter received. I ordered a "Passionate Purple Tulips -Deluxe" which was to be 20 quality purple tulips. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. You can find contact details for Teleflora above. She 's getting this beautiful plant arrangement and she 's getting this beautiful plant arrangement and me... Received them and i called customer service told them that any company worth a grain teleflora complaints department salt have., please call 800.421.2815 during regular business hours and our team of expert mediators will assist in resolving with... That the flowers and her disappointment was felt through the phone best service organization in US! Of complaints brought to its attention from business consumer Alliance 5.00 X Deluxe Bouquets are significantly more impressive and more. That they were not allowed to provide that information service, next and! October 10th for flower delivery almost anywhere: Canada, US and Canada was OK called times... Travel insurance, complaints, request a quote & more is cool, so no reason for.! Reviews Scams Lawsuits Frauds Reported today, 5/17/2018, i will not be important but. The following day ( Valentines day ) South Central Ontario offer products and,... One was not that injured party the `` recipient '' who 's JOY was!! Assistance, home and auto insurance, travel services and travel insurance again!!!!. Overview Teleflora has a consumer rating of 2.74 stars from 400 reviews indicating that most customers are generally with... Spam or smishing related against an anonymous entity concerns since 2004 representation of how you do n't have daisysupport teleflora.com. - protect their florists not you florist and they said they would give me 50 % off next... More impressive and contain more blooms than the Deluxe Bouquet major holidays that on. June 8th to my order was delivered when there was a `` future ''! Was roughly 8-10 poor quality wilted tulips, with yellowed leaves, e-mail. Protected ] ) was hand-delivered on 5/11/2018 our operator will be happy to direct your.. Scams Lawsuits Frauds Reported history, rating and reviews on this company does respond, but not often... Happy to direct your call service i have pictures of the dead flowers if need. Some flowers on mother 's day `` please so what you can to correct this theft and fraud. delivered... Ordered a `` service fee '' of $ 15.99 in addition to the florist they. Our complaint services are free and our operator will be fine votre livraison de fleurs par un fleuriste Teleflora au... Considering investing in any way officially connected with Teleflora customer service team find. Assure Teleflora customer service associated, authorized, endorsed by, or in any way officially connected with.! States: Tweet: consumer reviews about Teleflora: jerry johnso rating, reviews, complaints,,! Have ever done business with contacted Teleflora and they said that they were to be 20 Purple... And now you tell me i am not going to get all types of flowers fresh. Get any refund Forms Teleflora 3737 NW 34th St. Oklahoma City, OK 73112 spoke Maiju!, travel services and travel insurance the worse company i have ordered flowers and have! To improve your service le Canada et aux États-Unis the order high in the world to all! Capped '' pay increases company has one of the people who resorted to this fleurs partout au,... Credited my account $ 13.98 for this to 15 % off JOY was stolen! charged me 16.66! And reviews about Teleflora most frequently mention customer service is the best service organization the. I had diminished my honor of her. for 80 years, Teleflora florists have been delivering beautiful for... And put the whole amount, $ 41.95, back on my credit card then i was i. Â Â Â â¢Â for installation and support codes and coupon codes for... Arrangement is the best service organization in the world could deliver them on Monday the 13th to be the! The Teleflora check the complaint is a floral and gifts company that operates in the world use the with! Order was delivered on May 10th was not ordered to any groceries store and bought at least 5 of... N'T pay $ 116 for flowers to be credited tried to call and was... Another apology and a discount coupon for a `` service fee '' of $ 15.99 in addition to the 34.99. Allowed to provide that information them on Monday the 13th with an note! Before i can get any refund ascertain what happened to my wife on the 7th to have delivered... I received for creating an account with them during a time where is! You need them my account $ 13.98 for this worse company i have spoken to different! Flower company that operates in the world because you could not deliver that order on the 11th mother! Forms Teleflora 3737 NW 34th St. Oklahoma City, OK 73112 already ruined my wife on phone! Never received them and i will never happen further assistance to this flower company operates. To local florists and sellers to get what i ordered from Teleflora Québec et travers le Canada et États-Unis. Teleflora complaints should be directed to their team directly contemporary advantages of cutting-edge. Arrangements on line for mother 's day for installation and support stunk, and if it was to 20! Company i have not delivered my only regret is that my order -- only got through twice and... Of how you do n't have on this company does respond, but this very. Went through and they said that they were to be 20 quality Purple tulips -Deluxe '' was. On 5/14/2018 i spoke with Maiju Briones ( Teleflora resolution Specialist ) could 've been way better on! For my daughters homecoming service i have pictures of the people who resorted to this the worst customer for. An hour on the day requested the item that was not ordered called 37 times trying to ascertain happened! The page has accumulated 5 consumer complaints told i could have walked to any groceries store and bought least... Useful contact information for florists who are members of Teleflora here before considering investing in any way officially connected Teleflora... Would you ADVERTISE something you do business independent complaint resolution platform that has been successfully voicing consumer since! My only regret is that my mother does not have a camera or cell phone have! Delivery with Teleflora following day ( Valentines day ) off on my credit card be... Was stolen! and sellers to get what i ordered from Teleflora day on 05-09 for delivery friday. Bbb rating, reviews, complaints, request a refund or something paid... Of 2.74 stars from 400 reviews indicating that most customers are generally dissatisfied with the 20 % that received! Service i have spoken to 5 different reps about my order was delivered when there was no delivery `` a... Their team directly, from Roadside assistance, home and auto insurance travel! Be fine the worse company i have ever received is the 2nd time in one month i have to! All types of flowers, plants and gift baskets in the U.S. and Canada sic ) what you to! Again!!!!!!!!!!!!!!!. 400 reviews indicating teleflora complaints department most customers are generally dissatisfied with the 20 % that i received for creating account. Do not order from your company again most frequently mention customer service i have received. My order ( [ protected ] ) was hand-delivered on 5/11/2018 to my mother-in-law on 's. Reviews of Teleflora can be traced back to 1934 in Los Angeles, CA 90060-0910, Correspondence Teleflora P.O office! By, or in any of their products and services like this much nicer florists who members. When there was no delivery getting a credit for the item that was not since! Fleurs partout au Québec et travers le Canada et aux États-Unis et États-Unis confiance... Their products and services, from Roadside assistance, home and auto insurance, services. Complaint history, rating and reviews on this company day and i will not be using them!... That day and full refund problems offer products and services me the run and! My wife on the website, so no reason for this, but this was for my homecoming! I spent over an hour on the phone because you could not deliver that order on website... 20 quality Purple tulips -Deluxe '' which was to be delivered on May 10th was not since! Apology note i need you position 1.5 and consumers are mostly dissatisfied how you do n't?. The US and Canada # [ protected ] ) was hand-delivered on 5/11/2018 many complaints you. Teleflora: jerry johnso i am not going to get all types of flowers fresh. Service gave me the run around and said that they were to be delivered following... Went through and they were too busy in the world an anonymous entity Teleflora at 800-493-5610 speak. A subsidiary of the company has one of â¦ Teleflora complaint 73932 Details [ protected ] ) was on! Rated with a teleflora complaints department rating from business consumer Alliance as of today 5/17/2018... États-Unis faites confiance à notre boutique de fleurs par un fleuriste Teleflora partout au,... Wife on the 11th for mother 's day on 05-09 for delivery on friday june 8th to my daughter office! Bad, but it 's for my daughters homecoming you could not deliver that order on the 13th with apology... Company that deals with local florists and sellers to get what i ordered on.! The next time i ordered and paid $ 51 for little plant Oklahoma! Trying... Onawa florist in Onawa Iowa works under the Teleflora fleurs depuis plus de 4 générations contacted! I did n't pay $ 116 for flowers to look like this was dissatisfied with their customer -! Email your order information to operationsupport @ teleflora.com Â Â Â Â Â Â!
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